BI-OJK ensures that PJP fulfills safe and reliable payment system services

PJP is required to continuously improve the resilience of information systems and immediately restore services after service disruption incidents occur….

Jakarta ( – Bank Indonesia (BI) together with the Financial Services Authority (OJK) always ensure that every payment service provider (PJP) fulfills aspects of information system security standards, including to provide safe and reliable payment system usage services.

“PJP is required to continuously improve the resilience of its information system and immediately restore services after incidents of service disruption that impact consumers,” said Executive Director of the BI Communication Department Erwin Haryono in an official statement in Jakarta, Wednesday.

Erwin said that PJP is also required to comply with and implement the principles of consumer protection, including protecting consumer assets against misuse, as well as handling and resolving complaints effectively.

Each of these is covered in Bank Indonesia Regulation Number 23/6/PBI/2021 concerning Payment Service Providers and Bank Indonesia Regulation Number 22/20/PBI/2020 concerning Bank Indonesia Consumer Protection, which aim to maintain the stability of the national payment system.

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In addition, BI and PJP are committed to continuing to ensure safe and reliable payment system services in supporting transaction activities in the community.

After the disruption of payment system services at PT Bank Syariah Indonesia Tbk (BSI) last week, payment system activities in the community through BSI have returned to normal.

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Under the supervision and assistance of BI as the national payment system authority, BSI has restored connections with BI so that the Bank Indonesia Real Time Gross Settlement (BI-RTGS) services, the Bank Indonesia National Clearing System, and BI Fast operate normally supported by other important applications. community needs.

BI continues to monitor the smooth running of payment system services at BSI and payment system services throughout PJP to ensure that the public can transact quickly, easily, cheaply, safely and reliably while taking into account stability, expanding access, consumer protection, sound business practices and implementation best practice.

Reporter: Martha Herlinawati Simanjuntak
Editor: Nusarina Yuliastuti


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